Bridging Gaps.
Saving Lives.
Our Emergency Communication Infrastructure enables you to be the help that's urgently needed.
Every day. Anytime.
Our Vision
A world where everyone can rely on help being on its way.
No matter where, no matter who, and no matter what the situation.
That's what we set out for.
Our Expertise
The German emergency call app system nora is based on RSQnow.
With nora, we have revolutionised the German emergency call infrastructure. By building a system in which reliable, guaranteed help is just a few taps away.
MORE THAN JUST AN APP.
An Emergency Communication Infrastructure
CONNECTED. INTEGRATED. IN FULL CONTROL.
RSQnow is a flexible and modular out-of-the-box solution you can easily integrate into your existing software stack.
It connects not only emergency callers to call handlers, but also any kind of emergency call data to PSAPs, establishing a direct link between Third Party Service Providers (TPSPs) and emergency services.
PSAP support
Full control for operators in control centres.
TPSP integration
Taking emergency response to the next level.
ACCESSIBLE. EASY. INDEPENDENT.
Mobile App
Help is at your fingertips.
Accessible to Everyone
Without the need to speak.
With the RSQnow mobile app, anyone can send emergency calls. It only takes a few taps - no need to speak or listen on the phone.
This way, RSQnow enables you to comply with EU accessibility regulations.
But most importantly, it provides independence and security for people with hearing impairments or speech impediments.
RAPID. RELIABLE. RESILIENT.
Redundant systems
Available even in critical network situations.
IP-based access
Independent from telephone networks.
We aim to deliver the most reliable emergency communication infrastructure on the market.
(Geo-)redundancy and configurable routing and rerouting functions make sure that every emergency call reaches its destination.
And it runs with zero downtime. Zero. We mean that.
Supporting You.
There is no room for error in the demanding everyday life of a control centre. We know that.
That’s why our PSAP software always stays on top of things. Tailored to the needs of those who save lives. Every day.
RSQnow provides you with all the information you need to assess an emergency situation. Type of emergency, emergency location, caller information, health conditions – you name it.
RSQnow keeps you in touch with emergency callers via chat.
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Redundant systems and reliable call routing make sure every emergency call gets handled.
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In case of overload or connectivity issues, emergency calls can be rerouted - manually or automatically.
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RSQnow allows you to share emergency calls with other PSAPs.
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It includes mechanisms for handling emergency call misuse.
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And it makes it easy to comply with specific documentation requirements.
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In Germany, RSQnow is called nora.
nora in Numbers
Used by
17,000+
Active PSAP operators
Processed
25,000+
Emergency Calls
3 years of
100 %
Uptime
PSAPs overnight
300+
Rolled out to
OUR MISSION
Lighting the way
While our software is your beacon even in stormy weather, we consider ourselves rather intrepid seafarers.
We are ever-curious, uncompromising fighters for the best solution.
We challenge beliefs.
We cross oceans, we dig deep, and we climb high.
With only one goal:
A solution that makes your life easier.
Will you join our expedition?